TERMS & CONDITIONS
We wish to make your online shopping experience as easy and as joyful as possible. If you have any questions, at any stage of the process, please don’t hesitate to contact us at firstname.lastname@example.org and we’ll be happy to help.
Samui is a company registered in Republic of Ireland. Our registered address is 17 Drawbridge Street, Cork, Ireland. Below you will find the general terms & conditions for our site usage and the terms & conditions relating to the sale of goods from our site.
We may modify the terms & conditions from time to time. Please read the terms & conditions and check back often. If you do not agree to any change to the terms & conditions, then you must immediately stop using the site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
To use some of the services or features made available to you on this site you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address email@example.com.
The account password you provide should be unique and kept secure, and you must notify Samui immediately of any breach of security or unauthorised use of your account.
Eligibility to place an order
In order to make purchases on the site, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that are both valid and correct and you confirm that you are the person referred to in the billing information provided.
The site is available only to individuals and others who meet the Samui terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Samui, whose applications are acceptable to Samui and who have authorised Samui to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be resold, used for commercial purposes or any other commercial benefit. In addition, Samui reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
By making an offer to purchase merchandise, you expressly authorise us to perform credit checks and where Samui feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorisation and to authorise individual purchase transactions.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time of upload. We have made every effort to display as accurately as possible the appearance, colour, textures and finish of all products on our site. What you see will depend on your monitor so we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Returns Policy if you are unhappy with your purchase.
We will not be liable for any reason if the samuicork.ie website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of or the entire samuicork.ie website.
All orders that you place on this website will be subject to acceptance in accordance with the general terms & conditions.
Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:
- The product you ordered is out of stock
- Our inability to obtain authorisation for your payment
- We have identified a pricing or product description error
- There is a system or procurement failure
- Failed customer validation checks.
When you place an order on samuicork.ie, we will email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance.
Acceptance of your order and the completion of the contract between you and samuicork.ie will take place when your order has been dispatched. We will email you when your order has been dispatched. We reserve the right to dispatch multiple orders separately.
All prices are inclusive of VAT (where applicable) at the rate appropriate and correct at the time of upload. Prices may change and offers may be withdrawn at any time.
Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
If you are a customer whose credit/debit card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Acceptance of you order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Samui will be completed when we email you to confirm the goods have been dispatched.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the terms and conditions.
We accept Visa, MasterCard, Maestro and any other methods which may be clearly advertised on the site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to samuicork.ie. Payment will be debited and cleared from your account upon dispatch of your order by Samui. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorise payment to Samui, we will not be liable for any delay or non-delivery.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.
The samuicork.ie gift card is not a credit card, charge card, or cheque guarantee card. Valid samuicork.ie gift cards may only be used as full or part payment for goods online. The gift card is non-refundable and may not be exchanged for cash. Any residual balance on the gift card following purchase of goods will remain on the gift card while the gift card is valid, to apply towards future purchases.
Samui reserves the right to amend these terms and conditions. If you have a query about a gift voucher, please call us on 0214278080 or email firstname.lastname@example.org.
Our gift voucher returns and refund policy complies with EU distance-selling regulations (2000), which outlines your rights to cancel your order. If you wish to cancel an order, written notice by email must be given with seven working days after the day an item is received.
In accordance with EU Law, the cost of both original and return postage and packing shall be borne by the customer and deducted from any refund. Refunds will be paid within 30 days of receiving the written notice of cancellation. Your statutory rights are not affected.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.
If you are to return an order where a promotional gift was received, the gift must be returned along with the items ordered in their original packaging, with all tags still attached.
- We may change these general terms & conditions at any time. If any of these general terms & conditions are invalid or unenforceable, the remainder of them shall continue to have full force and effect.
- We will not be responsible to you for any delay or failure to comply with our obligations under these general terms & conditions if the delay or failure arises from any cause beyond our reasonable control.
- If you breach these general terms & conditions and we take no action, we will still be entitled to use our rights and remedies in other situations where you are in breach.
- samuicork.ie reserves the right to amend, remove or vary the services and/or any page of this website at any time and without notice.
These general terms & conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and samuicork.ie. Any waiver of any provision of them will only be effective if in writing and signed by a director of samuicork.ie.